The relief of taxes done right, for free

PLEASE NOTE:  We are extremely busy helping people who have already contacted us for tax help. It may take our volunteers several weeks to prepare your tax return. We cannot guarantee your tax return will be ready by October 15th.

If you are not able to wait, we recommend you use our IRS free file program delivered by TurboTax (scroll down this page for the link) or call 211 to find another free tax preparation program or file for a tax-filing extension by following the link at the bottom of this page with instructions.

How Can We Help You?

Tax-Aid is offering virtual tax services. That means you can email or mail us all of your tax documents and we will prepare your tax return for you. Everything will be sent back to you via email or mail. If you want to email us your documents, you will either need a scanner or the camera on your phone or computer to take photos of your tax documents.
If you are able to wait for your return because you are expecting a tax refund and do not expect to owe any taxes, please follow these steps:

Step 1: Complete our tax questionnaire completely. Click the link below to either download, print and email us the questionnaire or you can complete it from the link below and select the green “Click to submit” button at the end of the form.

English Chinese Questionnaire |English Spanish Questionnaire

Step 2: Using your scanner or camera on your phone, email us all of the tax documents that pertain to your situation from the What to Bring list below.

Step 3: Send an email to us at or call us at 415-229-9240 and let us know you’ve sent us all of your documents.

Step 4: Tax-Aid will contact you to set up an appointment to review your documents with you and let you know about the next steps.

Frequently Asked Questions:

  • What is Tax-Aid? Tax-Aid is a nonprofit organization that helps people with their tax issues year-round.

  • Who can use Tax-Aid? We help people who need help with income tax issues and have a household income below $55,000 a year

  • How much does it cost? Our services are absolutely FREE. Yes, free. We are a nonprofit organization and do not charge for our services.

  • Wait, free? How can that be? We have generous donors and corporate sponsors that support Tax-Aid so people who cannot afford to pay for tax help, get free expert tax assistance. For a list of these generous donors click here:

  • My situation is complicated. Can Tax-Aid help? Most likely we can! We have expert volunteers many of whom are tax professionals. Drop us a line with your issue and we’ll look for the volunteer with the right skills to fit your needs. Be as specific as possible.

  • Help! I’m in a rush and have to deal with this issue now! Whoa, take a breath. We want to understand your full tax situation and do things right, the first time. That means we want to find the best volunteer expert to help you and that may take some time. Hang in there.

  • I have a bunch of jobs and tax documents for all of those. Can Tax-Aid help me? Yes, we can!

  • How do I get started? You can get started by filling out our tax questionnaire and collect your tax documents shown in the “What to bring” list on this page.

  • I prepared my own taxes last year. I think I could do it myself. Do you have free tax software I can use?Good for you! If you earned less than $36,000 last year you can use our free version of theIRS Free File Program delivered byTurboTax. Click here:

Tax-Aid is offering virtual tax services. Go to the Need Tax Help page for further details.

Tax-Aid se ofrece servicios de impuestos virtuales. Visite la pagina Necesita ayudacon los impuestos para mas informacion.
Tax-Aid 当前提供虚拟税务服务。 请发送电子邮件至 或致电415-229-9240。